Directly calling and talking to someone in jail is generally not allowed, as most correctional facilities have specific protocols for inmate communication to ensure security and manage logistics.
Here’s how communication with an inmate usually works…
Communication Methods
- Inmate-Initiated Calls
- Collect Calls – The inmate calls you collect, meaning you pay for the call. You need to accept the charges.
- Prepaid Accounts – You can set up a prepaid account with the facility’s phone service provider, and the inmate can use these funds to call you.
- Debit Calls – The inmate pays for the call using funds from their commissary account.
- Writing Letters – Inmates can send and receive letters. Check the facility’s rules for mail, as there are often restrictions on content and format.
- Email Services – Some facilities offer email services through providers like JPay or CorrLinks. These services usually involve fees and may have limitations on message length and frequency.
- Video Visitation – Many facilities offer video visitation, which allows you to have a video call with the inmate. This often requires setting up an account with the service provider and scheduling the visit in advance.
Setting Up Communication
- Identify the Facility’s Phone Service Provider – Common providers include Global Tel Link (GTL), Securus Technologies, and ICSolutions. Visit the facility’s website or contact them to find out which provider they use.
- Create an Account – Set up a prepaid account with the service provider. You’ll need to provide personal information and funding for the account.
- Add Funds – Add money to your account. Rates for calls can vary, so check the specific costs associated with the facility.
- Provide Inmate Information – Ensure you have the inmate’s full name and inmate ID number, as this will be required for setting up accounts and making connections.
Making Calls
- Prepaid or Collect Call – Once your account is set up, the inmate can call you. You’ll need to accept the call if it’s collect, or the call will be deducted from your prepaid balance.
- Call Restrictions – Calls are typically limited in duration (e.g., 15-30 minutes) and may be monitored or recorded by the facility.
Additional Considerations
- Scheduled Times – Inmates can usually make calls only during certain hours. Check with the facility for their schedule.
- Call Blockers – Ensure your phone does not have call-blocking features that might prevent you from receiving inmate calls.
- Contact List – Some facilities require inmates to submit a list of approved contacts. Make sure you’re on this list if required.
While you cannot directly call and talk to someone in jail, you can communicate with them through inmate-initiated calls, letters, email services, and video visitation. Setting up a prepaid account with the facility’s phone service provider is usually the best way to manage and facilitate these calls. Always check the specific rules and procedures of the facility to ensure compliance with their communication protocols.
