Getting completely free calls from jail is quite difficult due to the privatized and profit-driven nature of inmate communication services.

There are strategies and resources you can explore to minimize or potentially eliminate costs…

Facility Programs and Policies

• Check with the Facility – Contact the correctional facility to inquire about any available programs for free or reduced-cost calls. Some facilities offer free calls for new inmates or during certain times (e.g., holidays).
• Hardship Programs –  Ask if the facility offers hardship programs for inmates who cannot afford to pay for calls. Some facilities might allow a limited number of free calls in such cases.

Legal and Non-Profit Organizations

• Advocacy Groups: Organizations like the Prison Policy Initiative, ACLU, or local inmate advocacy groups may have information on how to reduce communication costs or access free services.
• Pro Bono Services: Some non-profit organizations and legal aid services provide support for inmate communication costs, particularly for those with financial difficulties.

Government and Local Programs

• State and Local Initiatives: Check if there are any state or local initiatives aimed at reducing inmate communication costs. Some jurisdictions have enacted laws to cap or reduce phone call rates.
• Legislative Changes: Stay informed about any changes in legislation regarding prison phone call rates. Advocacy for policy changes can lead to reduced costs or free communication options in the future.

Prepaid and Discounted Services

• Prepaid Accounts –  Setting up a prepaid account with the facility’s phone service provider can reduce the cost of calls compared to collect calls.
• Discount Programs – Look for discount programs offered by phone service providers like GTL, Securus Technologies, ICSolutions, and Telmate. These programs might offer lower rates for frequent users.

Video and Email Services

• Video Visitation – Some facilities offer video visitation services, which can be cheaper than phone calls. These services are sometimes provided at no cost for certain durations.
• Email and Messaging Services – Providers like JPay and Corrlinks offer email and messaging services that can be more affordable than phone calls. These services can help reduce the need for costly phone communication.

Alternative Communication Methods

• Letters and Postcards – Encourage the inmate to use traditional mail for communication. Writing letters or sending postcards can be a cost-effective way to stay in touch.
• Secure Messaging Apps – Some facilities provide secure messaging services through specific apps, which can be less expensive than phone calls.

Local Number Services

• Third-Party Services – Services like Pigeonly or Prison Connect offer local numbers that can be used to route calls, potentially reducing the cost. Ensure these services are approved by the facility.
• Family Support Networks –  Some communities have support networks that pool resources to help families cover the costs of inmate communication.

Example Service Providers

• GTL (Global Tel Link)
  • Website: GTL – ConnectNetwork
  • Options: Prepaid accounts, potential promotions, and occasional free calls.
• Securus Technologies
  • Website: Securus Technologies
  • Options: AdvanceConnect prepaid accounts, periodic discounts, and promotional offers.
• ICSolutions
  • Website: ICSolutions
  • Options: Prepaid accounts, family and friends discount programs.
• Telmate (GettingOut)
  • Website: Telmate – GettingOut
  • Options: Prepaid services, video visitation, and messaging services.

While completely free calls from jail are rare, exploring facility programs, legal aid, prepaid services, video and email options, and third-party services can help reduce costs. Always check with the specific facility for available options and stay informed about legislative changes that may impact inmate communication costs.